Section 1 – Identity and contact details of controller
According to the relevant data protection law, your personal data will be processed by:
Unilabs, Laboratoire d’analyses médicales SA – Unilabs Group Services branch Place Cornavin 12, PO Box 1907, 1211 Geneva 1, Switzerland
In general, your data will be processed by Unilabs for the fulfilment of the following purposes:
Section 2 – Purposes of the processing and legal basis
Your personal data will be processed for the following purposes and in accordance with the legal basis as set out below:
| Purpose | Legal Basis |
|---|---|
| Management of your relationship with Unilabs: Unilabs will be able to process your data for the management of your relationship with Unilabs, including in this process, the development of any operation necessary for its maintenance. | Performance of a contract |
| Management of requests and applications: In order for Unilabs to manage those requests and applications that you send us, including job applications, Unilabs will process the information you provide. This information will allow Unilabs to give you an answer to them, and to put at your disposal solutions that adapt to your needs. Unilabs undertakes to process the data obtained and provided by you as long as they are necessary for the purpose described. | Legitimate interest of Unilabs to attend the requests and applications that you send us and the need to take the necessary measures. |
| Sending newsletters and marketing communications: Unilabs will carry out, both by ordinary and electronic means, the sending of newsletters and marketing communications, as well as information on the activities and services of Unilabs. Whenever this service is carried out by electronic means, it will be legitimized in satisfying the legitimate interests of Unilabs, by virtue of the European Regulation of Commercial Electronic Communications. |
Consent.
Legitimate interest of Unilabs to develop its relationship with clients/prospects. |
| Conducting surveys on customers or potential customers: In order to verify the quality of communications, the procedures of Unilabs, the service we provide, as well as the products and services that we provide, Unilabs may conduct satisfaction surveys. | Legitimate interest of Unilabs. In order to improve our procedures, we can contact you to find out your level of satisfaction with them, and thus be able to improve those issues that require your greatest satisfaction. |
| Distribution of correspondence and commercial offers: Distribution of correspondence and commercial offers regarding Unilabs’s products and services that are the same or similar to those that you have previously engaged or purchased, on the basis of the legitimate interest that Unilabs holds in this regard. We will handle your personal data for these purposes as long as you don’t oppose such handling. | Consent.
Legitimate interest of Unilabs to develop its relationship with clients/prospects. |
| Customization of commercial and promotional offers: During the maintenance of your relationship with Unilabs, the personal data that you make available to us through any website, web form or application made available to you, or the contracting of products and services, may be subject to automated decisions, as well as the creation of profiles, including automatic techniques that use the current data, navigation data from cookies, historical and statistical, data that can be obtained through other sources of information (third-party sources and social networks), for the optimization of the product offers that we make available, prices and new proposals, through segmentation in different groups in relation to common patterns. | Consent.
Legitimate interest of Unilabs to develop its relationship with clients/prospects. |
Section 3 – Profiling
During the maintenance of your relationship with Unilabs, the personal data that you make available to us through any website, web form or application made available to you, or the contracting of products and services, may be subject to automated decisions, as well as the creation of profiles, including automatic techniques that use the current data, navigation data from cookies, historical and statistical, data that can be obtained through other sources of information (third-party sources and social networks), for the optimization of the product offers that we make available, prices and new proposals, through segmentation in different groups in relation to common patterns. This process will only be carried out if Unilabs has the consent of the interested party.
Section 4 – Indirect collection of data
Not applicable.
Section 5 – Categories of recipients of the personal data
Your personal data will be shared with the following recipients:
- Within Unilabs Group, including other Unilabs companies: with authorised personnel in charge of commercial activities
- With service provider, Google, acting on our behalf and assisting us in the management of our activities
Section 6 – Data retention period
The personal data collected from you is retained for as long as needed to fulfil the purposes of collecting the personal data. When personal data is no longer needed it is deleted.
Personal data might be kept if it is necessary according to legal requirements.
Section 7 – Transfer of personal data
Due to the international dimension of Unilabs Group, your personal data will be transferred outside of the European Union to countries recognised by the European Commission as ensuring an adequate level of protection such as Switzerland where the headquarters is based and to other countries with different levels of protection such as the United States.
Section 8 – Data subjects rights
In relation to your personal data, you have the following rights:
- A right of access that you may exercise by asking a copy of your personal data;
- A right to correct your personal data if they are inaccurate or incomplete and a right to obtain the restriction of the processing of your personal data;
- A right to erase your personal data, in cases where your personal data are processed on the basis of your consent, the performance of a contract to which you are party and our legitimate interests;
- A right to data portability, in cases where your personal data are processed on the basis of your consent and/or the performance of a contract to which you are party;
- A right to object, on grounds relating to your particular situation, to the processing of your personal data in cases where your personal data are processed on the basis of our legitimate interests.
Section 9 – Means of exercising
These rights can be exercised by sending an e-mail at the following address: dpo@unilabs.com
Section 10 – Right to lodge a complaint with DPA
You have also the right to lodge a complaint with a Data Protection Authority, either in the Member State of your habitual residence, place of work or place of an alleged infringement of the GDPR.